The King's Fund

Managing quality in community health care services

  • Publication date: 4 December 2014
  • Authors: Catherine Foot, Lara Sonola, Laura Bennett, Beverley Fitzsimons, Veena Raleigh, Sarah Gregory
  • Format: Printed copy

Community health care services provide vital care out of hospital for millions of people. From children’s services to care for older people and end-of-life support, the community sector plays a key part in meeting the challenges facing our health and care system. This report presents findings from a small-scale study into how quality is managed in community services. It explores how community care providers define and measure quality and recommends important next steps to support better measurement and management of quality.